Support Request Form
for use if you have problems with your order
Occasionally a customer has trouble with a download or simply is computer-challenged.
If you did not succesfully get the manual, No Problem!
PLEASE FILL OUT AND SEND THE FORM BELOW (you are actually sending an email).
We recommend the form because you can send it right now, and it ensures that we get as much information as possible so we can locate your order.
Once we locate your specific order and confirm payment, we will email you your order directly.
Also some of the technical support we may give you will include special private web page links, and it is more mistake-free to give you these links via email than try to deliver them over the phone lines.
In order to get help with receiving the manual you paid for, it GREATLY helps if you can supply as many of the following pieces of information as possible. Items with a red asterisk * are required
If you would like to talk to one of the authors in person rather than over the internet, please e-mail us your phone number and we will call you back within 24 hours, usually the same day in the early evening.
general email

